Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: February 18, 2026

Introduction

At Elova Bags, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including:

  • Name
  • Billing address
  • Shipping address
  • Payment information (credit card numbers, email address, and phone number)
  • Email address
  • Phone number

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser information
  • IP address
  • Time zone
  • Cookies installed on your device
  • Pages or products you view
  • How you interact with the site

How We Use Your Information

We use the information we collect to:

  • Process your orders and manage your account
  • Communicate with you about your orders, products, services, and promotional offers
  • Screen our orders for potential risk or fraud
  • Improve and optimize our website and customer experience
  • Provide customer support and respond to your inquiries
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security assessments
  • Access controls and authentication
  • Data encryption at rest

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for:

  • Remembering your preferences and settings
  • Analyzing website traffic and usage
  • Improving website functionality
  • Personalizing your experience

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Shipping and delivery services
  • Email service providers
  • Analytics and marketing tools
  • Customer support platforms

These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your data
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@elovabags.com

Contact Us